mirror of https://github.com/MISP/MISP
86 lines
2.9 KiB
YAML
86 lines
2.9 KiB
YAML
name: Support Request
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description: Support requests for MISP
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title: "Support: "
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labels: ["support", "needs triage"]
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body:
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- type: markdown
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attributes:
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value: |
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## Please consider the following notes
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- Critical security bugs can be reported, preferably PGP encrypted, by mail to: info@circl.lu
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- Bug reports and feature requests can be filed as an issue on github: https://github.com/MISP/MISP/issues
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- For interactive support please join the Gitter chat on: https://gitter.im/MISP/MISP
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The official documentation of MISP can be found here: https://www.circl.lu/doc/misp/
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Please read the [FAQ](https://www.circl.lu/doc/misp/faq/) before opening an issue.
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We also periodically do user/admin/developer trainings and have our training material online: https://www.circl.lu/services/misp-training-materials/
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Nevertheless you can of course file a Support request as an issue. Please be as precise as possible and fill the template as detailed as possible too.
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If you would like to ask for support, please fill the template bellow:
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- type: textarea
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id: support-questions
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attributes:
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label: Support Questions
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validations:
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required: true
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- type: input
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id: misp-version
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attributes:
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label: MISP version
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description: What version of MISP are you running?
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placeholder: "2.4.151"
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validations:
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required: true
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- type: input
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id: os
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attributes:
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label: Operating System
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placeholder: "Ubuntu, RedHat, CentOS ..."
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validations:
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required: true
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- type: input
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id: os-version
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attributes:
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label: Operating System version
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placeholder: "20.04"
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validations:
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required: true
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- type: input
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id: php-version
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attributes:
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label: PHP version
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placeholder: "7.0, 7.1, 7.4 ..."
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validations:
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required: true
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- type: input
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id: browser
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attributes:
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label: Browser
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description: Which browser are you seeing the problem on?
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placeholder: "Firefox, Chrome, Safari ..."
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- type: input
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id: browser-version
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attributes:
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label: Browser version
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- type: textarea
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id: logs
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attributes:
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label: Relevant log output
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description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
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render: shell
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- type: textarea
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id: extra-attachments
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attributes:
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label: Extra attachments
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description: Please add any other relevant attachments such as screenshots, log files, etc. here.
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- type: checkboxes
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id: terms
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attributes:
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label: Code of Conduct
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description: By submitting this issue, you agree to follow our [Code of Conduct](https://github.com/MISP/MISP/blob/2.4/code_of_conduct.md)
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options:
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- label: I agree to follow this project's Code of Conduct
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required: true
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