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Make it clearer that #synapse:matrix.org is our support channel (#7379) 

This PR moves the "support is in #synapse:matrix.org" in the bug report template outside of the comment as some people seem to ignore what's in the comments, and phrase it a bit more like the support request template. It also adds a default issue template that says the same thing. It's also adding a notice about the security disclosure to both the default template and the bug report one.

It also adds a badge to the top of the README with an alt text saying about the same message if the badge doesn't load (e.g. if matrix.org is slow).

Fixes #6826
pull/7476/head
Brendan Abolivier 2020-05-01 13:42:35 +02:00 committed by GitHub
parent 204664d1ad
commit a6b32bad77
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4 changed files with 19 additions and 3 deletions
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.github/ISSUE_TEMPLATE.md vendored Normal file
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**If you are looking for support** please ask in **#synapse:matrix.org**
(using a matrix.org account if necessary). We do not use GitHub issues for
support.
**If you want to report a security issue** please see https://matrix.org/security-disclosure-policy/

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.github/ISSUE_TEMPLATE/BUG_REPORT.md vendored
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--- ---
**THIS IS NOT A SUPPORT CHANNEL!**
**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**,
please ask in **#synapse:matrix.org** (using a matrix.org account if necessary)
<!-- <!--
**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**: If you want to report a security issue, please see https://matrix.org/security-disclosure-policy/
You will likely get better support more quickly if you ask in ** #synapse:matrix.org ** ;)
This is a bug report template. By following the instructions below and This is a bug report template. By following the instructions below and
filling out the sections with your information, you will help the us to get all filling out the sections with your information, you will help the us to get all

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README.rst
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================
Synapse |shield|
================
.. |shield| image:: https://img.shields.io/matrix/synapse:matrix.org?label=support&logo=matrix
:alt: (get support on #synapse:matrix.org)
:target: https://matrix.to/#/#synapse:matrix.org
.. contents:: .. contents::
Introduction Introduction

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Spell it in an even more obvious way that the support channel for Synapse is `#synapse:matrix.org`.