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Make it clearer that #synapse:matrix.org is our support channel (#7379) 

This PR moves the "support is in #synapse:matrix.org" in the bug report template outside of the comment as some people seem to ignore what's in the comments, and phrase it a bit more like the support request template. It also adds a default issue template that says the same thing. It's also adding a notice about the security disclosure to both the default template and the bug report one.

It also adds a badge to the top of the README with an alt text saying about the same message if the badge doesn't load (e.g. if matrix.org is slow).

Fixes #6826
pull/7476/head
Brendan Abolivier 2020-05-01 13:42:35 +02:00 committed by GitHub
parent 204664d1ad
commit a6b32bad77
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4 changed files with 19 additions and 3 deletions
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.github/ISSUE_TEMPLATE.md vendored Normal file
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**If you are looking for support** please ask in **#synapse:matrix.org**
(using a matrix.org account if necessary). We do not use GitHub issues for
support.
**If you want to report a security issue** please see https://matrix.org/security-disclosure-policy/

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.github/ISSUE_TEMPLATE/BUG_REPORT.md vendored
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@ -4,11 +4,13 @@ about: Create a report to help us improve
---
**THIS IS NOT A SUPPORT CHANNEL!**
**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**,
please ask in **#synapse:matrix.org** (using a matrix.org account if necessary)
<!--
**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**:
You will likely get better support more quickly if you ask in ** #synapse:matrix.org ** ;)
If you want to report a security issue, please see https://matrix.org/security-disclosure-policy/
This is a bug report template. By following the instructions below and
filling out the sections with your information, you will help the us to get all

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README.rst
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================
Synapse |shield|
================
.. |shield| image:: https://img.shields.io/matrix/synapse:matrix.org?label=support&logo=matrix
:alt: (get support on #synapse:matrix.org)
:target: https://matrix.to/#/#synapse:matrix.org
.. contents::
Introduction

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changelog.d/7377.doc Normal file
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Spell it in an even more obvious way that the support channel for Synapse is `#synapse:matrix.org`.