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can drop db pls?

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Richard van der Hoff 2017-03-22 22:31:03 +00:00
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Home.md

@ -16,3 +16,18 @@ Run this sql query on your db:
Manually resetting passwords:
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See https://github.com/matrix-org/synapse/blob/master/README.rst#password-reset
I have a problem with my server. Can I just delete my database and start again?
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Deleting your database is unlikely to make anything better.
It's easy to make the mistake of thinking that you can start again from a clean slate by dropping your database, but things don't work like that in a federated network: lots of other servers have information about your server.
For example: other servers might think that you are in a room, your server will think that you are not, and you'll probably be unable to interact with that room in a sensible way ever again.
In general, there are better solutions to any problem than dropping the database. Come and seek help in https://matrix.to/#/#matrix:matrix.org or https://matrix.to/#/#matrix-dev:matrix.org.
There are two exceptions when it might be sensible to delete your database and start again:
* You have *never* joined any rooms which are federated with other servers. For instance, a local deployment which the outside world can't talk to.
* You are changing the `server_name` in the homeserver configuration. In effect this makes your server a completely new one from the point of view of the network, so in this case it makes sense to start with a clean database.
(In both cases you probably also want to clear out the media_store.)