diff --git a/src/CallHandler.tsx b/src/CallHandler.tsx
index abfe5cc9bf..b5f696008d 100644
--- a/src/CallHandler.tsx
+++ b/src/CallHandler.tsx
@@ -306,8 +306,9 @@ export default class CallHandler {
                         Modal.createTrackedDialog('Call Handler', 'Call Failed', ErrorDialog, {
                             title, description,
                         });
-                    } else if (call.hangupReason === CallErrorCode.AnsweredElsewhere) {
-                        this.play(AudioID.Busy);
+                    } else if (
+                        call.hangupReason === CallErrorCode.AnsweredElsewhere && oldState === CallState.Connecting
+                    ) {
                         Modal.createTrackedDialog('Call Handler', 'Call Failed', ErrorDialog, {
                             title: _t("Answered Elsewhere"),
                             description: _t("The call was answered on another device."),