diff --git a/src/components/views/right_panel/UserInfo.js b/src/components/views/right_panel/UserInfo.js
index 4dd71700ad..316c8d3d0e 100644
--- a/src/components/views/right_panel/UserInfo.js
+++ b/src/components/views/right_panel/UserInfo.js
@@ -425,6 +425,9 @@ const useRoomPowerLevels = (cli, room) => {
 const RoomKickButton = ({member, startUpdating, stopUpdating}) => {
     const cli = useContext(MatrixClientContext);
 
+    // check if user can be kicked/disinvited
+    if (member.membership !== "invite" && member.membership !== "join") return null;
+
     const onKick = async () => {
         const ConfirmUserActionDialog = sdk.getComponent("dialogs.ConfirmUserActionDialog");
         const {finished} = Modal.createTrackedDialog(
@@ -602,6 +605,9 @@ const BanToggleButton = ({member, startUpdating, stopUpdating}) => {
 const MuteToggleButton = ({member, room, powerLevels, startUpdating, stopUpdating}) => {
     const cli = useContext(MatrixClientContext);
 
+    // Don't show the mute/unmute option if the user is not in the room
+    if (member.membership !== "join") return null;
+
     const isMuted = _isMuted(member, powerLevels);
     const onMuteToggle = async () => {
         const ErrorDialog = sdk.getComponent("dialogs.ErrorDialog");