diff --git a/src/Analytics.js b/src/Analytics.js
index 9966d0845e..135cc2eb7a 100644
--- a/src/Analytics.js
+++ b/src/Analytics.js
@@ -170,15 +170,19 @@ class Analytics {
         return !this.baseUrl;
     }
 
+    canEnable() {
+        const config = SdkConfig.get();
+        return navigator.doNotTrack !== "1" && config && config.piwik && config.piwik.url && config.piwik.siteId;
+    }
+
     /**
      * Enable Analytics if initialized but disabled
      * otherwise try and initalize, no-op if piwik config missing
      */
     async enable() {
         if (!this.disabled) return;
-
+        if (!this.canEnable()) return;
         const config = SdkConfig.get();
-        if (!config || !config.piwik || !config.piwik.url || !config.piwik.siteId) return;
 
         this.baseUrl = new URL("piwik.php", config.piwik.url);
         // set constants
diff --git a/src/components/structures/MatrixChat.tsx b/src/components/structures/MatrixChat.tsx
index 7a207dd9a5..65d5067b3b 100644
--- a/src/components/structures/MatrixChat.tsx
+++ b/src/components/structures/MatrixChat.tsx
@@ -1234,8 +1234,8 @@ export default class MatrixChat extends React.PureComponent<IProps, IState> {
 
         StorageManager.tryPersistStorage();
 
-        if (SettingsStore.getValue("showCookieBar") && this.props.config.piwik && navigator.doNotTrack !== "1") {
-            showAnalyticsToast(this.props.config.piwik && this.props.config.piwik.policyUrl);
+        if (SettingsStore.getValue("showCookieBar") && Analytics.canEnable()) {
+            showAnalyticsToast(this.props.config.piwik?.policyUrl);
         }
     }
 
diff --git a/src/components/structures/RoomDirectory.js b/src/components/structures/RoomDirectory.js
index 16ab8edbed..44652e5073 100644
--- a/src/components/structures/RoomDirectory.js
+++ b/src/components/structures/RoomDirectory.js
@@ -70,10 +70,10 @@ export default class RoomDirectory extends React.Component {
         this.scrollPanel = null;
         this.protocols = null;
 
-        this.setState({protocolsLoading: true});
+        this.state.protocolsLoading = true;
         if (!MatrixClientPeg.get()) {
             // We may not have a client yet when invoked from welcome page
-            this.setState({protocolsLoading: false});
+            this.state.protocolsLoading = false;
             return;
         }
 
@@ -102,14 +102,16 @@ export default class RoomDirectory extends React.Component {
             });
         } else {
             // We don't use the protocols in the communities v2 prototype experience
-            this.setState({protocolsLoading: false});
+            this.state.protocolsLoading = false;
 
             // Grab the profile info async
             FlairStore.getGroupProfileCached(MatrixClientPeg.get(), this.state.selectedCommunityId).then(profile => {
                 this.setState({communityName: profile.name});
             });
         }
+    }
 
+    componentDidMount() {
         this.refreshRoomList();
     }
 
diff --git a/src/components/structures/UserMenu.tsx b/src/components/structures/UserMenu.tsx
index b83369d296..369d3b7720 100644
--- a/src/components/structures/UserMenu.tsx
+++ b/src/components/structures/UserMenu.tsx
@@ -50,6 +50,7 @@ import dis from "../../dispatcher/dispatcher";
 import { RightPanelPhases } from "../../stores/RightPanelStorePhases";
 import ErrorDialog from "../views/dialogs/ErrorDialog";
 import EditCommunityPrototypeDialog from "../views/dialogs/EditCommunityPrototypeDialog";
+import {UIFeature} from "../../settings/UIFeature";
 
 interface IProps {
     isMinimized: boolean;
@@ -285,6 +286,15 @@ export default class UserMenu extends React.Component<IProps, IState> {
             );
         }
 
+        let feedbackButton;
+        if (SettingsStore.getValue(UIFeature.Feedback)) {
+            feedbackButton = <IconizedContextMenuOption
+                iconClassName="mx_UserMenu_iconMessage"
+                label={_t("Feedback")}
+                onClick={this.onProvideFeedback}
+            />;
+        }
+
         let primaryHeader = (
             <div className="mx_UserMenu_contextMenu_name">
                 <span className="mx_UserMenu_contextMenu_displayName">
@@ -319,11 +329,7 @@ export default class UserMenu extends React.Component<IProps, IState> {
                         label={_t("Archived rooms")}
                         onClick={this.onShowArchived}
                     /> */}
-                    <IconizedContextMenuOption
-                        iconClassName="mx_UserMenu_iconMessage"
-                        label={_t("Feedback")}
-                        onClick={this.onProvideFeedback}
-                    />
+                    { feedbackButton }
                 </IconizedContextMenuOptionList>
                 <IconizedContextMenuOptionList red>
                     <IconizedContextMenuOption
@@ -384,11 +390,7 @@ export default class UserMenu extends React.Component<IProps, IState> {
                             aria-label={_t("User settings")}
                             onClick={(e) => this.onSettingsOpen(e, null)}
                         />
-                        <IconizedContextMenuOption
-                            iconClassName="mx_UserMenu_iconMessage"
-                            label={_t("Feedback")}
-                            onClick={this.onProvideFeedback}
-                        />
+                        { feedbackButton }
                     </IconizedContextMenuOptionList>
                     <IconizedContextMenuOptionList red>
                         <IconizedContextMenuOption
diff --git a/src/components/views/elements/ErrorBoundary.js b/src/components/views/elements/ErrorBoundary.js
index 68bec667d8..9fe6861250 100644
--- a/src/components/views/elements/ErrorBoundary.js
+++ b/src/components/views/elements/ErrorBoundary.js
@@ -20,6 +20,7 @@ import { _t } from '../../../languageHandler';
 import {MatrixClientPeg} from '../../../MatrixClientPeg';
 import PlatformPeg from '../../../PlatformPeg';
 import Modal from '../../../Modal';
+import SdkConfig from "../../../SdkConfig";
 
 /**
  * This error boundary component can be used to wrap large content areas and
@@ -73,9 +74,10 @@ export default class ErrorBoundary extends React.PureComponent {
         if (this.state.error) {
             const AccessibleButton = sdk.getComponent('elements.AccessibleButton');
             const newIssueUrl = "https://github.com/vector-im/element-web/issues/new";
-            return <div className="mx_ErrorBoundary">
-                <div className="mx_ErrorBoundary_body">
-                    <h1>{_t("Something went wrong!")}</h1>
+
+            let bugReportSection;
+            if (SdkConfig.get().bug_report_endpoint_url) {
+                bugReportSection = <React.Fragment>
                     <p>{_t(
                         "Please <newIssueLink>create a new issue</newIssueLink> " +
                         "on GitHub so that we can investigate this bug.", {}, {
@@ -94,6 +96,13 @@ export default class ErrorBoundary extends React.PureComponent {
                     <AccessibleButton onClick={this._onBugReport} kind='primary'>
                         {_t("Submit debug logs")}
                     </AccessibleButton>
+                </React.Fragment>;
+            }
+
+            return <div className="mx_ErrorBoundary">
+                <div className="mx_ErrorBoundary_body">
+                    <h1>{_t("Something went wrong!")}</h1>
+                    { bugReportSection }
                     <AccessibleButton onClick={this._onClearCacheAndReload} kind='danger'>
                         {_t("Clear cache and reload")}
                     </AccessibleButton>
diff --git a/src/components/views/messages/TileErrorBoundary.js b/src/components/views/messages/TileErrorBoundary.js
index e42ddab16a..9b67e32548 100644
--- a/src/components/views/messages/TileErrorBoundary.js
+++ b/src/components/views/messages/TileErrorBoundary.js
@@ -19,6 +19,7 @@ import classNames from 'classnames';
 import { _t } from '../../../languageHandler';
 import * as sdk from '../../../index';
 import Modal from '../../../Modal';
+import SdkConfig from "../../../SdkConfig";
 
 export default class TileErrorBoundary extends React.Component {
     constructor(props) {
@@ -54,14 +55,20 @@ export default class TileErrorBoundary extends React.Component {
                 mx_EventTile_content: true,
                 mx_EventTile_tileError: true,
             };
+
+            let submitLogsButton;
+            if (SdkConfig.get().bug_report_endpoint_url) {
+                submitLogsButton = <a onClick={this._onBugReport} href="#">
+                    {_t("Submit logs")}
+                </a>;
+            }
+
             return (<div className={classNames(classes)}>
                 <div className="mx_EventTile_line">
                     <span>
                         {_t("Can't load this message")}
                         { mxEvent && ` (${mxEvent.getType()})` }
-                        <a onClick={this._onBugReport} href="#">
-                            {_t("Submit logs")}
-                        </a>
+                        { submitLogsButton }
                     </span>
                 </div>
             </div>);
diff --git a/src/components/views/right_panel/UserInfo.js b/src/components/views/right_panel/UserInfo.js
index fc73c8b542..3171890955 100644
--- a/src/components/views/right_panel/UserInfo.js
+++ b/src/components/views/right_panel/UserInfo.js
@@ -952,30 +952,26 @@ function useRoomPermissions(cli, room, user) {
 
 const PowerLevelSection = ({user, room, roomPermissions, powerLevels}) => {
     const [isEditing, setEditing] = useState(false);
-    if (room && user.roomId) { // is in room
-        if (isEditing) {
-            return (<PowerLevelEditor
-                user={user} room={room} roomPermissions={roomPermissions}
-                onFinished={() => setEditing(false)} />);
-        } else {
-            const IconButton = sdk.getComponent('elements.IconButton');
-            const powerLevelUsersDefault = powerLevels.users_default || 0;
-            const powerLevel = parseInt(user.powerLevel, 10);
-            const modifyButton = roomPermissions.canEdit ?
-                (<IconButton icon="edit" onClick={() => setEditing(true)} />) : null;
-            const role = textualPowerLevel(powerLevel, powerLevelUsersDefault);
-            const label = _t("<strong>%(role)s</strong> in %(roomName)s",
-                {role, roomName: room.name},
-                {strong: label => <strong>{label}</strong>},
-            );
-            return (
-                <div className="mx_UserInfo_profileField">
-                    <div className="mx_UserInfo_roleDescription">{label}{modifyButton}</div>
-                </div>
-            );
-        }
+    if (isEditing) {
+        return (<PowerLevelEditor
+            user={user} room={room} roomPermissions={roomPermissions}
+            onFinished={() => setEditing(false)} />);
     } else {
-        return null;
+        const IconButton = sdk.getComponent('elements.IconButton');
+        const powerLevelUsersDefault = powerLevels.users_default || 0;
+        const powerLevel = parseInt(user.powerLevel, 10);
+        const modifyButton = roomPermissions.canEdit ?
+            (<IconButton icon="edit" onClick={() => setEditing(true)} />) : null;
+        const role = textualPowerLevel(powerLevel, powerLevelUsersDefault);
+        const label = _t("<strong>%(role)s</strong> in %(roomName)s",
+            {role, roomName: room.name},
+            {strong: label => <strong>{label}</strong>},
+        );
+        return (
+            <div className="mx_UserInfo_profileField">
+                <div className="mx_UserInfo_roleDescription">{label}{modifyButton}</div>
+            </div>
+        );
     }
 };
 
@@ -1268,14 +1264,15 @@ const BasicUserInfo = ({room, member, groupId, devices, isRoomEncrypted}) => {
         spinner = <Loader imgClassName="mx_ContextualMenu_spinner" />;
     }
 
-    const memberDetails = (
-        <PowerLevelSection
+    let memberDetails;
+    if (room && member.roomId) {
+        memberDetails = <PowerLevelSection
             powerLevels={powerLevels}
             user={member}
             room={room}
             roomPermissions={roomPermissions}
-        />
-    );
+        />;
+    }
 
     // only display the devices list if our client supports E2E
     const cryptoEnabled = cli.isCryptoEnabled();
diff --git a/src/components/views/settings/tabs/user/SecurityUserSettingsTab.js b/src/components/views/settings/tabs/user/SecurityUserSettingsTab.js
index c25ac438e0..0c49f108d6 100644
--- a/src/components/views/settings/tabs/user/SecurityUserSettingsTab.js
+++ b/src/components/views/settings/tabs/user/SecurityUserSettingsTab.js
@@ -329,6 +329,29 @@ export default class SecurityUserSettingsTab extends React.Component {
             </div>;
         }
 
+        let privacySection;
+        if (Analytics.canEnable()) {
+            privacySection = <React.Fragment>
+                <div className="mx_SettingsTab_heading">{_t("Privacy")}</div>
+                <div className="mx_SettingsTab_section">
+                    <span className="mx_SettingsTab_subheading">{_t("Analytics")}</span>
+                    <div className="mx_SettingsTab_subsectionText">
+                        {_t(
+                            "%(brand)s collects anonymous analytics to allow us to improve the application.",
+                            { brand },
+                        )}
+                        &nbsp;
+                        {_t("Privacy is important to us, so we don't collect any personal or " +
+                            "identifiable data for our analytics.")}
+                        <AccessibleButton className="mx_SettingsTab_linkBtn" onClick={Analytics.showDetailsModal}>
+                            {_t("Learn more about how we use analytics.")}
+                        </AccessibleButton>
+                    </div>
+                    <SettingsFlag name="analyticsOptIn" level={SettingLevel.DEVICE} onChange={this._updateAnalytics} />
+                </div>
+            </React.Fragment>;
+        }
+
         return (
             <div className="mx_SettingsTab mx_SecurityUserSettingsTab">
                 {warning}
@@ -357,24 +380,7 @@ export default class SecurityUserSettingsTab extends React.Component {
                     {crossSigning}
                     {this._renderCurrentDeviceInfo()}
                 </div>
-                <div className="mx_SettingsTab_heading">{_t("Privacy")}</div>
-                <div className="mx_SettingsTab_section">
-                    <span className="mx_SettingsTab_subheading">{_t("Analytics")}</span>
-                    <div className='mx_SettingsTab_subsectionText'>
-                        {_t(
-                            "%(brand)s collects anonymous analytics to allow us to improve the application.",
-                            { brand },
-                        )}
-                        &nbsp;
-                        {_t("Privacy is important to us, so we don't collect any personal or " +
-                            "identifiable data for our analytics.")}
-                        <AccessibleButton className="mx_SettingsTab_linkBtn" onClick={Analytics.showDetailsModal}>
-                            {_t("Learn more about how we use analytics.")}
-                        </AccessibleButton>
-                    </div>
-                    <SettingsFlag name='analyticsOptIn' level={SettingLevel.DEVICE}
-                                  onChange={this._updateAnalytics} />
-                </div>
+                { privacySection }
                 <div className="mx_SettingsTab_heading">{_t("Advanced")}</div>
                 <div className="mx_SettingsTab_section">
                     {this._renderIgnoredUsers()}
diff --git a/src/i18n/strings/en_EN.json b/src/i18n/strings/en_EN.json
index 4414077005..b2b4e01202 100644
--- a/src/i18n/strings/en_EN.json
+++ b/src/i18n/strings/en_EN.json
@@ -912,13 +912,13 @@
     "Message search": "Message search",
     "Cross-signing": "Cross-signing",
     "Your server admin has disabled end-to-end encryption by default in private rooms & Direct Messages.": "Your server admin has disabled end-to-end encryption by default in private rooms & Direct Messages.",
-    "Where you’re logged in": "Where you’re logged in",
-    "Manage the names of and sign out of your sessions below or <a>verify them in your User Profile</a>.": "Manage the names of and sign out of your sessions below or <a>verify them in your User Profile</a>.",
-    "A session's public name is visible to people you communicate with": "A session's public name is visible to people you communicate with",
     "Privacy": "Privacy",
     "%(brand)s collects anonymous analytics to allow us to improve the application.": "%(brand)s collects anonymous analytics to allow us to improve the application.",
     "Privacy is important to us, so we don't collect any personal or identifiable data for our analytics.": "Privacy is important to us, so we don't collect any personal or identifiable data for our analytics.",
     "Learn more about how we use analytics.": "Learn more about how we use analytics.",
+    "Where you’re logged in": "Where you’re logged in",
+    "Manage the names of and sign out of your sessions below or <a>verify them in your User Profile</a>.": "Manage the names of and sign out of your sessions below or <a>verify them in your User Profile</a>.",
+    "A session's public name is visible to people you communicate with": "A session's public name is visible to people you communicate with",
     "No media permissions": "No media permissions",
     "You may need to manually permit %(brand)s to access your microphone/webcam": "You may need to manually permit %(brand)s to access your microphone/webcam",
     "Missing media permissions, click the button below to request.": "Missing media permissions, click the button below to request.",
@@ -1440,8 +1440,8 @@
     "Click to view edits": "Click to view edits",
     "Edited at %(date)s. Click to view edits.": "Edited at %(date)s. Click to view edits.",
     "edited": "edited",
-    "Can't load this message": "Can't load this message",
     "Submit logs": "Submit logs",
+    "Can't load this message": "Can't load this message",
     "Failed to load group members": "Failed to load group members",
     "Filter community members": "Filter community members",
     "Are you sure you want to remove '%(roomName)s' from %(groupId)s?": "Are you sure you want to remove '%(roomName)s' from %(groupId)s?",
@@ -2132,10 +2132,10 @@
     "Uploading %(filename)s and %(count)s others|zero": "Uploading %(filename)s",
     "Uploading %(filename)s and %(count)s others|one": "Uploading %(filename)s and %(count)s other",
     "Failed to find the general chat for this community": "Failed to find the general chat for this community",
+    "Feedback": "Feedback",
     "Notification settings": "Notification settings",
     "Security & privacy": "Security & privacy",
     "All settings": "All settings",
-    "Feedback": "Feedback",
     "Community settings": "Community settings",
     "User settings": "User settings",
     "Switch to light mode": "Switch to light mode",
diff --git a/src/settings/Settings.ts b/src/settings/Settings.ts
index a7250982bf..e6af135e72 100644
--- a/src/settings/Settings.ts
+++ b/src/settings/Settings.ts
@@ -627,4 +627,8 @@ export const SETTINGS: {[setting: string]: ISetting} = {
         supportedLevels: LEVELS_UI_FEATURE,
         default: true,
     },
+    [UIFeature.Feedback]: {
+        supportedLevels: LEVELS_UI_FEATURE,
+        default: true,
+    },
 };
diff --git a/src/settings/UIFeature.ts b/src/settings/UIFeature.ts
index ce174ec4b5..a71f72db7d 100644
--- a/src/settings/UIFeature.ts
+++ b/src/settings/UIFeature.ts
@@ -19,4 +19,5 @@ export enum UIFeature {
     URLPreviews = "UIFeature.urlPreviews",
     Widgets = "UIFeature.widgets",
     Voip = "UIFeature.voip",
+    Feedback = "UIFeature.feedback",
 }