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### Description

Describe here the problem that you are experiencing, or the feature you are requesting.

### Steps to reproduce

- For bugs, list the steps
- that reproduce the bug
- using hyphens as bullet points

Describe how what happens differs from what you expected.

Log: sent/not sent?    <!-- You can send us the app's logs via the 'Report bug'
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### Version information

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- **Platform**: web (in-browser) or desktop?

For the web app:

- **Browser**: Chrome, Safari, Firefox? which version?
- **OS**: Windows, macOS, Ubuntu, Arch Linux, etc?
- **URL**: develop.element.io / app.element.io / somewhere else? If a private server, what version of Element Web?

For the desktop app:

- **OS**: Windows, macOS, Ubuntu, Arch Linux, etc?
- **Version**: 1.x.y <!-- check the user settings panel if unsure -->