MISP/.github/ISSUE_TEMPLATE/support_request.md

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2019-11-22 03:02:15 +01:00
---
name: Support
about: Support requests for MISP
labels: support, needs triage
---
## Please consider the following notes
- Critical security bugs can be reported, preferably PGP encrypted, by mail to: info@circl.lu
- Bug reports and feature requests can be filed as an issue on github: https://github.com/MISP/MISP/issues
- For interactive support please join the Gitter chat on: https://gitter.im/MISP/MISP
The official documentation of MISP can be found here: https://www.circl.lu/doc/misp/
We also periodically do user/admin/developer trainings and have our training material online: https://www.circl.lu/services/misp-training-materials/
Nevertheless you can of course file a Support request as an issue. Please be as precise as possible and fill the template as detailed as possible too.
Please remove this text until the line below. Thanks a lot.
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### Work environment
| Questions | Answers
|---------------------------|--------------------
| Type of issue | Support
| OS version (server) | Debian, Ubuntu, CentOS, RedHat, ...
| OS version (client) | MacOS, Win10, Ubuntu, ...
| PHP version | 5.4, 5.5, 5.6, 7.0, 7.1... (if relevant)
| MISP version / git hash | 2.4.XX, hash of the commit
| Browser | If applicable
### Support Questions
### Logs, screenshots, configuration dump, ...