MISP/.github/ISSUE_TEMPLATE/support_request.md

1.4 KiB

name about labels
Support Support requests for MISP support, needs triage

Please consider the following notes

The official documentation of MISP can be found here: https://www.circl.lu/doc/misp/ We also periodically do user/admin/developer trainings and have our training material online: https://www.circl.lu/services/misp-training-materials/

Nevertheless you can of course file a Support request as an issue. Please be as precise as possible and fill the template as detailed as possible too. Please remove this text until the line below. Thanks a lot. --------8<------

Work environment

Questions Answers
Type of issue Support
OS version (server) Debian, Ubuntu, CentOS, RedHat, ...
OS version (client) MacOS, Win10, Ubuntu, ...
PHP version 5.4, 5.5, 5.6, 7.0, 7.1... (if relevant)
MISP version / git hash 2.4.XX, hash of the commit
Browser If applicable

Support Questions

Logs, screenshots, configuration dump, ...